The Entergy Outage Map is the official and most reliable tool for tracking power outages and estimated restoration times across Arkansas, Louisiana, Mississippi, and Texas. During major weather events like ice storms, it becomes an essential resource for millions of customers trying to stay informed.
This guide explains how the Entergy Outage Map works, how to access it, how to report outages, and what to do if the map doesn’t match your situation.
What Is the Entergy Outage Map?
The Entergy Outage Map is a live, interactive map maintained by Entergy that shows:
- Current power outages
- Number of customers affected
- Estimated restoration times (when available)
- Storm-related outage clusters
It updates continuously as crews assess damage and restore power.
How to Access the Entergy Outage Map
You can view the Entergy Outage Map through official Entergy platforms only.
1. Web Browser Access
- Visit the View Outages Map on Entergy’s official website
- Best for detailed regional and neighborhood-level views
2. Entergy Mobile App
- Available for iOS and Android
- Uses GPS to show outages near your location
- Provides push notifications and restoration updates
👉 Tip: The mobile app is ideal during outages when internet access is limited.
Current Outage Situation (January 29, 2026)
A significant ice storm has recently impacted parts of the Entergy service area, causing widespread outages.
Louisiana
- Approximately 65,000 customers were still without power as of mid-day January 28
- Restoration is ongoing
- Crews are discovering hidden infrastructure damage as ice melts, slowing repairs
Arkansas
- Pre-storm preparations helped reduce large-scale outages
- Some customers remain without power due to snow and freezing rain
Mississippi
- Restoration efforts are actively underway
- Customers can text STAT to 36778 for individual outage status updates
Entergy continues to prioritize critical infrastructure and the hardest-hit areas first.
How to Report a Power Outage to Entergy
If your power is out and it’s not showing on the Entergy Outage Map, report it immediately using one of these official methods.
Via Text
- Text OUT to 36778
- Requires myEntergy account registration
Report by Phone
- Call 1-800-9OUTAGE
- (1-800-968-8243)
Report Online
- Use the Report Outage tool
- Available for both guest users and signed-in customers
Reporting helps Entergy identify and fix outages faster—especially smaller ones.
Why the Entergy Outage Map May Show Power On When You’re Out
Sometimes the map displays your area as green (power on) even though your home has no electricity. This usually happens due to a nested outage.
What Is a Nested Outage?
A nested outage occurs when:
- A single fuse, transformer, or service line fails
- The surrounding area still has power
- The system hasn’t automatically detected your specific issue
🚨 Important:
Always report these outages manually. They will not be fixed unless Entergy is alerted.
How Accurate Is the Entergy Outage Map?
The Entergy Outage Map is generally accurate for large-scale outages, but accuracy can vary during:
- Severe weather events
- Rapidly changing conditions
- Isolated equipment failures
Estimated restoration times may change as crews assess damage in the field.
FAQs About the Entergy Outage Map
Is the Entergy Outage Map live?
Yes, the map updates in real time as outage data is received and verified.
Can I check outages for a specific address?
Yes. The Entergy mobile app and logged-in web access allow address-specific outage details.
What does green mean on the Entergy Outage Map?
Green typically indicates power is on, but it may not reflect individual line or transformer issues.
How do I get outage updates by text?
Text STAT to 36778 for updates on your reported outage in Mississippi and other supported areas.
What should I do if my outage isn’t on the map?
Report it immediately using text, phone, or the online outage tool.
Conclusion
The Entergy Outage Map is the fastest and most reliable way to track power outages, restoration efforts, and storm impacts across Entergy’s service areas. During major weather events like the January 2026 ice storm, checking the map regularly—and reporting outages when necessary—can make a real difference in restoration speed.
If your lights are out but the map says otherwise, don’t wait. Report the outage.
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